Privacy Policy tailored for zlglobal.co.uk, a removal service logistics & man-and-van business based in London, UK.
Introduction
Welcome to **zlglobal.co.uk** (hereinafter referred to as "we," "us," "our," or "the Company"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our removal and man-and-van services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.
Data Controller
For the purposes of GDPR, the data controller is:
**ZL Global Ltd**
Email: inquiry@zlglobal.co.uk]
Phone: 07851679700
Information we collect
We may collect and process the following types of personal data:
Personal Information You Provide:
- Name
- Email address
- Phone number
- Postal address (for collection and delivery purposes)
- Payment information (e.g., credit card details, bank account information)
- Details of your move (e.g., collection and delivery addresses, inventory list)
Automatically Collected Information:
- IP address
- Browser type and version
- Operating system
- Pages visited on our website
- Date and time of visits
- Referral source
Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your experience on our website.
How we use your information
We use your personal data for the following purposes:
- To provide and manage our removal and man-and-van services
- To process payments and invoices
- To communicate with you regarding your bookings, inquiries, or complaints
- To improve our website and services
- To comply with legal obligations
- To send promotional offers or newsletters (only with your explicit consent)
Legal basis for processing
Under GDPR, we rely on the following legal bases for processing your personal data:
- **Performance of a contract:** To fulfill our obligations under the service agreement with you.
- **Legitimate interests:** To improve our services and website functionality.
- **Consent:** For marketing communications or other purposes where explicit consent is required.
- **Legal obligations:** To comply with applicable laws and regulations.
Data sharing and disclosure
We may share your personal data with:
- **Service Providers:** Third-party vendors who assist us in providing our services (e.g., payment processors, IT support).
- **Legal Authorities:** When required by law or to protect our rights and interests.
- **Business Transfers:** In the event of a merger, acquisition, or sale of assets.
We do not sell or rent your personal data to third parties.
International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we will ensure adequate safeguards are in place to protect your data in accordance with GDPR.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your rights under GDPR
As a data subject, you have the following rights:
- **Right to Access:** Request a copy of the personal data we hold about you.
- **Right to Rectification:** Request correction of inaccurate or incomplete data.
- **Right to Erasure:** Request deletion of your personal data under certain conditions.
- **Right to Restrict Processing:** Request restriction of processing under certain conditions.
- **Right to Data Portability:** Request transfer of your data to another controller.
- **Right to Object:** Object to processing based on legitimate interests or for direct marketing.
- **Right to Withdraw Consent:** Withdraw consent at any time where processing is based on consent.
To exercise these rights, please contact us at inquiry@zlglobal.co.uk.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal data.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the **Information Commissioner's Office (ICO)**:
Website: [https://ico.org.uk](https://ico.org.uk)
Phone: 0303 123 1113
This Privacy Policy is intended to meet the requirements of GDPR and other applicable data protection laws.
How to contact us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
**ZL Global Ltd**
15 Braham house
London
Se11 5ld
Email: inquiry@zlglobal.co.uk
Phone: 07851679700
Last Modified 24/02/2025
